These Terms govern your access to and use of substellar.io, including gameplay, voice/video chat, facial landmarks processing, and messaging. By creating an account or using the Service, you agree to these Terms.

1. Accounts and Eligibility

You must be of legal age in your jurisdiction or have verifiable parental consent to use certain features.

2. Acceptable Use and Conduct

You agree not to:

• Harass, threaten, bully or demean other players.
• Post hate speech: content that attacks people because of ethnicity, national origin, religion, gender, sexual orientation, disability or similar characteristics.
• Post sexual content, content that sexualises minors, or graphic violence.
• Ask another player for, or share, personal information: full name, age, school, home address or location, phone number, email address, social-media accounts or links. This applies to your own information and to other people's, in every text field (chat, direct messages, profile bio, walls, names) and on voice and video.
• Cheat, exploit bugs, use automation, or interfere with the Service.
• Use the Service for unauthorized commercial purposes or illegal activity.

Automated filtering. Text you enter is checked automatically before it is sent or saved. Messages, names, bios and wall posts containing prohibited language or contact details are rejected and not delivered. Some phrases (for example asking another player for their age, school or photos) are delivered but flagged for review by our team. The filter is automatic and imperfect: a rejection is not an accusation, and a delivered message is not an approval.

Enforcement. Violations are handled in steps according to severity: warning, temporary chat mute, temporary suspension, permanent ban. Three rejected messages within ten minutes trigger an automatic ten-minute mute. Serious violations, in particular attempts to obtain personal information from or sexualise a minor, may lead directly to a permanent ban. Suspended or banned accounts are disabled; for guest sessions we may also block the device or network connection used. We keep moderation records (rejected content, flags, reports and sanctions) for up to 90 days, or longer while a sanction is active or the law requires it.

Appeals. If you believe a sanction is a mistake, email hello@substellar.io within 30 days from the email address on your account (guests: give your guest name and the approximate time). Appeals are reviewed manually and answered by email.

3. License and Intellectual Property

We grant you a limited, revocable, non-transferable license to use the Service in accordance with these Terms. All game content — including design, artwork, 3D models, audio, code, and trademarks — is owned by Animera AS (Org. no. 917604924, Norway) or our licensors. You may not copy, extract, reverse engineer, or redistribute any part of the Service or its assets without our written permission. To report infringement or request permission, contact hello@substellar.io.

4. User Content

You are responsible for content you share. You grant us a limited license to host and transmit it for the purpose of operating the Service. This includes text chat and direct messages between friends. Private messages are subject to the Acceptable Use rules: the recipient can report a message, and a reported message may be reviewed by our moderation team. Direct messages are automatically deleted 30 days after they are sent (see the Privacy Policy). Public chat is kept in server memory for about 30 minutes so that a report can include what was said; it is not stored permanently.

5. Camera, Microphone, and Facial Landmarks

The Service offers optional video, audio, and facial landmark features for real-time communication and avatar animation. These features are never active by default. Each requires your separate, explicit consent before activation via an in-game consent prompt.

• Camera (video): When enabled, your device camera captures video that is transmitted in real time to other players in your session using peer-to-peer WebRTC connections (via PeerJS). Video is not stored or recorded on our servers.
• Microphone (audio): When enabled, your device microphone captures audio that is transmitted in real time to other players in your session using the same peer-to-peer WebRTC connections. Audio is not stored or recorded on our servers.
• Facial landmarks: When enabled, your camera feed is processed locally in your browser by Google MediaPipe, a third-party library, to detect facial landmark coordinates. All facial processing happens on your device; neither we nor Google receive your camera feed or raw biometric data through this processing. The MediaPipe library files are loaded from Google's servers, which may be subject to Google's Privacy Policy. The resulting landmark coordinates may be transmitted to other players in your session for avatar animation. The camera feed itself is not transmitted when only facial landmarks are active. Facial landmark data may constitute biometric data under applicable data protection law (including GDPR Article 9). We do not store biometric data. This feature is activated solely on the basis of your explicit consent.

Peer-to-peer connections: Video, audio, and landmark data are transmitted directly between players using WebRTC. This means your IP address may be visible to other players in your session. We use a relay server (TURN) when direct connections fail, but cannot guarantee that your IP address will never be exposed to other participants.

Consent and revocation: You can revoke consent for any of these features at any time via the Settings menu in-game. Revoking consent immediately disables the feature and stops all associated data capture and transmission. You may also need to separately manage browser-level device permissions for your camera and microphone.

Features may be region- or age-restricted. For full details on how data from these features is processed, see our Privacy Policy.

6. Disclaimers; Limitation of Liability

The Service is provided “as is.” To the maximum extent permitted by law, we disclaim warranties and limit liability.

7. Changes

We may update these Terms. Material changes will prompt re-consent in-app.

8. Contact

Questions: hello@substellar.io